COVID-19 is still about!  Following the August update on guidance, I am now happy to be able to off

er 90 minute treatments again.  I have looked at my risk assessment and  as I work in a Healthcare Setting the masks will continue to be worn, however, visors will only be worn during Facial treatments.

There will be some changes to how we work these include:


COVID-19 – Clients requirements:

Arrive on time wearing a face covering (one will be available if you do not have one)

Wait Outside

Sanitize your hands on entry to the building (provided inside the lobby)

Please come on your own (anyone with you will  not be allowed on the premises)

Bring only essential items (please do not bring shopping bags/kit bags/handbags into the clinic)

Pre-Treatment consent form must be returned prior to treatment (this will be text to you)

Bring your own bottle of water for after your treatment

A plastic storage box will be provided for all your personal items to go into

COVID-19 – Therapist duty of care:

Wear a face covering during your entire visit;

A Visor will be worn during your treatment;

Wash & Sanitizer hands pre & post treatment;

Allow a 45minute gap between every client to ensure full Cleaning and Sanitizing protocol is carried out in all areas that clients have used this will include, but not be limited to:

All couches and surfaces will be cleaned and sanitized b
etween clients

All linen will be removed and treated as clinic waste prior to laundry

Full ventilation during this gap will happen

Clean linen will be used for each client and treated as clinical waste until laundered;

Laundry will be done at a 90 degree boil wash, with appropriate detergent;

Cleaning solutions used meet the requirement of Environmental Health at Charnwood Borough Council – in line with the License held for Acupuncture;

Will not eat or drink in any area used by clients;

Ensure that a 2-metre distance is observed by therapist & clients where possible

Client Safety is priority and should Wren Holistics be notified of a client with symptoms, you will be required to self-isolate for 7days.

Payment is preferred at the time of booking an Invoice can be sent or card payment can be taken at the time of your appointment.

Consultation forms

Consultation forms will be sent electronically and must be returned within 24hrs of booking.  Pre-Treatment questions must be completed 24hrs before your appointment – if these aren’t completed & returned it will be assumed you no longer need your appointment and it will be cancelled – see cancellation policy.

We ask that if you experience any symptoms to please follow government guidance, as well as rearranging your appointment.

Thank you for your continued support and understanding as we move into a new way of working.

How were are working with COVID-19 – Video

Updated – 11th September 2021